Where they started
We started together from zero: an idea for a learning platform, with no name, no brand and no defined product yet. The company went through a rebrand before it became EduTailor. Along the way it had to explain a complex technology to enterprise buyers who compare it with e-learning and VR vendors, and show that practice built inside the company can reach a whole team at once.
We talked to clients and L&D buyers about how they describe their training problems and choose tools, and mapped the enterprise learning platforms and VR training vendors the platform is compared against. That set the position: who EduTailor is for, which problem it solves first and why it beats the alternatives. The offer was then rewritten in the words customers use, with claims and proof in the order buyers need them, and the rebrand gave the company its name.
After the rebrand we built the EduTailor brand system: a near-black canvas that is never pure black, one mint accent used as a signal rather than a fill, Satoshi for every line of type and glass cards with a thin line of mint light along the top. The website, the app and the marketing share the same tokens, and the brand book with its source files lets the team make new material on its own, from social posts and decks to business cards.
One clear offer in English, Polish and German. The information architecture and UX writing put the practice itself first: the opening screen drops visitors into a live scene where they choose how to answer a hesitant client. The multilingual site was built and launched on the same tokens as the rest of the brand.
We shaped the platform concept from the first idea. The person who runs training, a doctor, a safety lead or a recruiter, builds a scene from ready-made pieces and decides what happens next: a patient after a crash with a weak pulse, a fire to put out, a candidate to interview. Trainees practise in the browser or in a VR headset, many of them at once, each on a path that fits them, and every trainee’s progress is measured. Our product UX work then improved the dashboard and tied the learning experience to the brand.
Outcome
EduTailor went from an idea to a company buyers understand. It describes its offer in its customers’ own words and tells the same story on the website, in decks and in sales calls across three markets.
- longer time on the website
- 3×
Time on page as reported by the EduTailor team.